Information

We are a young, relaxed, and modern practice that can support you in various ways with your rehabilitation, prevention, health maintenance, or performance enhancement. Our aim is to provide you with more than just "traditional" physiotherapy. We stay up-to-date with the latest scientific advancements and utilize state-of-the-art equipment. For more information, please take a look at our offerings, our advantages or patient information sections.

Super easy! We are located in the up-and-coming area of Hochbord in Dübendorf. Our practice is integrated within the Let's Go Fitness gym - please use their main entrance. Once you're inside, turn left. For detailed directions and a guide to the free parking spaces, please refer to the Contact section on our website.

We strive to provide you with two questionnaires via email prior to your initial appointment so that you can submit important documents and information from the comfort of your own home. This will also save you valuable time during the therapy session. Additionally, please bring your insurance card, physiotherapy prescription, and any other important documents that you were unable to submit in advance. For the session itself, please wear comfortable and appropriate clothing. You are welcome to bring a workout towel or shower essentials. We will provide the rest.

It depends on the phase of your treatment process. As enthusiasts of movement, we recommend wearing comfortable clothing or sportswear and clean sports shoes. This is always a good choice to facilitate movement and engage in various activities during your session.

A typical treatment session lasts about 25 minutes. Please arrive a bit earlier and change into your therapy attire to make the most of your therapy time. Once we have provided you with instructions, feel free to warm up before the therapy session begins. If possible, please plan to arrive at the practice a few minutes before the scheduled therapy time.

For the initial treatment, we allocate 60 minutes and offer you 30 minutes of therapy time as a gift! For more information checkout "our advantages" or the FAQ under "appointments".

Absolutely! However, to prevent any injuries, it is advisable to begin warming up only after we have provided you with instructions and discussed the specific approach with you.

When you enter through the main entrance of Let's Go Fitness, you will find a waiting area on the right side. Please take a seat there. The practice is located on the left side. There is also seating available, although it is more limited. We will gladly come and fetch you from the waiting area.

The easiest way to book an appointment is to do so directly online. Alternatively, you can also give us a call or send us an email.

Of course. Appointments canceled in a timely manner (>24 hours before the scheduled time) will be canceled free of charge. Appointments canceled at short notice (<24 hours before the scheduled time) will be invoiced privately. If you have created an account for online booking, you can cancel appointments at any time through it. Otherwise, email is the next best option. If you realize over the weekend that you won't be able to attend your monday appointment, please email us over the weekend. The timestamp of the email will be considered for appointment cancellations via email. This way, you can cancel in a timely manner even on weekends.

If you have created an account for online booking, you can conveniently cancel appointments online. Otherwise, please write us an email. You can also call or cancel in person. However, we may not always be able to answer the phone, so we recommend the other two options

A physiotherapy appointment typically consists of approximately 25 minutes of therapy time and 5 minutes of administration time.

However, for the initial appointment, we allocate 60 minutes of time, allowing for an extended session and providing you with an additional 30 minutes of therapy. For more information, please refer to the next question.

The main objective of the first session is to get to know each other, analyze your situation and needs as effectively as possible and together establish the course of further treatment.

Unfortunately, there is also some paperwork and administrative tasks that need to be completed, which takes time.

However, in order to start working on your goals immediately, we allocate 60 minutes for your initial appointment. During this time, 30 minutes will be billed, and the other 30 minutes will be complimentary as a gift from us!

A physiotherapy prescription usually allows for 9 sessions. If additional appointments are necessary, we need to consult your doctor and discuss further steps. We are happy to take care of this for you.

No, you do not. As long as you have a valid prescription from a doctor, it is not a problem if you don't have it with you on your first visit. However, please make sure to provide it as soon as possible. It is legally not allowed to start the physiotherapy treatment without a valid prescription. Please keep in mind that you can attach the prescription to the questionnaire you will receive from us before your first session and therefore you can already hand in all you important documents before entering the pracitce.

For more information, please visit the Patient Information section.

Physiotherapy is considered part of primary healthcare in Switzerland. Therefore, physiotherapy appointments require a medical prescription. However, we are happy to offer you private appointments for movement check-ups, consultations, training monitoring, massages, and more. These services can be availed without a prescription.

Yes, as a patient of Z2 Physio, you are allowed to use the customer parking spaces at Let's Go Fitness. You can find all the important information under "Directions", including a video on how to access the parking spots.

Yes, the practice and restrooms are wheelchair accessible. However, not all areas of the gym and showers are wheelchair accessible. The main entrance to the gym is accessed by stairs, but there is a wheelchair ramp next to it that leads to the side entrance of our practice. If you are using a wheelchair or require the ramp, please inform us via email before your initial appointment so that we can assist you when you arrive.

If possible, please use the changing rooms to change your clothes. Please approach the counter at Let's Go Fitness and request a locker key. Please note that the changing rooms are located on the upper floor and can be accessed by stairs (an elevator is available for emergencies). If the stairs pose a hindrance for you, you are welcome to change in the therapy room.

The gym provides you with beautiful and spacious showers, as well as a wellness area.

The gym offers a nice wellness area with a sauna, steam bath, and relaxation area. As a patient of Z2 Physio, you are allowed to use the wellness area free of charge immediately after your physiotherapy session. If you do not have a valid subscription with Let's Go Fitness, you will need to sign a liability waiver. Please let us know if you would like to use the wellness area.

Yes, you are generally allowed to bring your dog to the practice. However, dogs are not permitted in the fitness studio area. Since we may need to leave the therapy room and go to the fitness area during your therapy session, it is important that your dog can stay alone for a few minutes as well..

In Switzerland, you are free to choose your physiotherapy practice as well as your therapist. It is best to select a practice that is easily accessible for you, where you feel comfortable, and that can provide you with good quality care.

Once you have chosen a practice, you can contact them to schedule appointments.

We would be happy to be your chosen practice and look forward to hearing from you 😊 For inquiries or online appointment bookings, please click on the small icon on the right side of your screen or click here.

A physiotherapy prescription usually allows for 9 sessions. If additional appointments are necessary, we need to consult your doctor and discuss further steps. We are happy to take care of this for you.

Usually, a prescription is valid for 5 weeks. The validity of a prescription is determined by the first appointment recorded on that specific prescription in relation to the date of issue. For example, if your prescription was issued on April 1st, you should schedule and complete the first appointment no later than the first week of May.

Currently, the answer is no. In Switzerland, physiotherapy is considered part of primary healthcare and can only be provided with a medical prescription.

However, you are welcome to book private appointments for health consultations, training monitoring, massages, and more. Please note that the costs incurred for these services will not be covered by your insurance.

If you forget your prescription during your initial appointment, it is not a problem. For more information, please refer to the section "Appointments".

Yes, you are allowed to switch to a different practice. You have the freedom to choose where and with whom you want to receive therapy. If you have already started treatment at one practice and now want to switch to another practice, you need to inform the new practice that previous appointments have been billed on the prescription. The total number of 9 appointments per prescription is not affected by the switch.

Physiotherapy is considered part of primary healthcare in Switzerland. Therefore, we directly bill all physiotherapy services to your health insurance or accident insurance.

However, as we offer more than just traditional physiotherapy, we also have services that are not covered by insurance. These services will be billed privately. We discuss all self-pay services with you and tailor them to your needs. In physiotherapy, you will not incur any additional costs. For more information, please refer to our self-pay services.

We aim to offer you more than just "traditional" physiotherapy. Therefore, we are pleased to provide you with modern equipment for body analysis, performance diagnostics and special therapy methods. However, some of these services may not be covered by insurance and will be billed privately. You can find more information about our offerings here, and details about our pricing can be found here.

A physiotherapy appointment typically consists of approximately 25 minutes of therapy time and 5 minutes of administration time.

However, for the initial appointment, we allocate 60 minutes of time, allowing for an extended session and providing you with an additional 30 minutes of therapy.

It depends on your individual health situation and goals. Some key components of physiotherapy at our practice include needs analysis, education, self-help support, stress management, load management, mobilization, and active movement/training. We tailor the treatment plan to address your specific needs and work towards your goals.

Usually, yes. We strive to schedule your appointments with the same therapist so that you can build a rapport and work together on a logical and effective treatment plan. However, sometimes it can be beneficial to receive input from a different therapist, as each therapist has their own focus and perspective. Therefore, a temporary or permanent change of therapist can have a positive impact on your treatment process.

You are welcome to begin warming up a few minutes before your therapy session starts. Since we are integrated into a gym, we cannot allow you to have completely unrestricted training outside of your therapy time. If you would like to supplement your therapy with additional training, we can discuss the option of Medical Training Therapy (MTT) or you can inquire with Let's Go Fitness about day passes or other membership options.

"MTT" stands for "Medical Training Therapy." It is a complement to physiotherapy and is prescribed by a physician. If your insurance covers it, MTT allows you to engage in supplementary training alongside your physiotherapy. For more information, please feel free to speak directly with us, as we would be happy to explain it to you in detail.

The costs for physiotherapy are directly billed to your insurance. This also applies to MTT if it is approved by your insurance.

You are also welcome to sign up at Let's Go Fitness. The gym is "Qualitop" certified. Many insurances contribute to the costs of fitness programs with this quality seal.

We cannot give you orders, but we can only provide recommendations. Additionally, making general statements in the medical/health field is always challenging. However, to put it briefly: Yes, we recommend that you regularly engage in exercises, including doing them at home if necessary.